Frequently asked questions
asked questions
You will complete & sign our easy online contract and pay the non-refundable retainer of €300 which will reserve your date with us. Dates are only reserved once we receive a signed contract and the retainer.
Final balance is due latest on your wedding day however most of our clients pay it off before the wedding.
We don’t have a fixed number but typically a wedding gallery can be anything from 600 to 800 images. Every wedding is unique so a combination of things like number of locations, type of ceremony, amount of guests, length of coverage, lighting etc. will determine the number of images. Rest assured you get every single image that we are proud to put our name to, definitely quality over quantity.
A sneak peek within 72 hours from your wedding day. The rest of your photos will be ready 8-12 weeks after your wedding date and video takes 16-28 weeks. Video takes longer as the season progresses due to the number of clients that book us for video. We always aim to give you a high quality product to enjoy forever more so we don’t rush on your final products.
We upload your photos & videos to your own personal private online gallery where you can download the high resolution images and hd quality video. You will also receive a mobile phone app for easy access to web resolution photos for sharing on social media. You’ll be able to send the photos to family & friends where they can view and download.
No. You’ve hired us for our style, our art, our creativeness. The editing of your photos and video is the other half of the magic of what we do and it’s an art & style we’ve crafted over a decade. You will only receive our best work. We have to ensure every photo & video that leaves our studio lives up to our reputation and brand.
We can definitely get rid of blemishes like acne or a bruise/scrape unless you don’t care having those in the final delivered product. However, we do not photoshop anything else beyond that. We truly believe in showing realistic body standards and that includes you at whatever stage your body is at because we think everyone deserves to feel beautiful on their wedding day.
We will not meet with you before the wedding day unless you visit Cyprus during the winter. We can gladly have a video chat and we are always available via email. You will complete a pre-wedding questionnaire which will provide us with all the information we need for your wedding day followed by a final confirmation email before you fly out to Cyprus.
Yes, absolutely! We can guide you to ensure there is enough time for photos, video and fun.
If you’ve booked photography only, it will be Louis and Mandy as your photographers. If you’ve booked photos and video then it will be Mandy as the photographer and Louis and his assistant as videographers.
Oh yes, our albums are absolutely stunning! We truly believe photos should be printed and held and shared, they shouldn’t just live on a screen. Pricing is in the add-ons section. Plus you get to choose which 90 photos go into your album.
The first draft of your album will be ready for approval 14 business days after you’ve selected your favorite images. Once approved and submitted to the printers the album will be delivered to you after 14 business days.
If you need to reschedule your wedding date, get in touch with us to see what dates we have availability and we can work together to move your date at no extra cost. However if you cancel for any reason or postpone and we are not available, the retainer is non-refundable.